Book. Show. Return.

You paid for the lead. I get them booked. Start 100% free.

Two pieces of real work for your spa, not a demo.

No ads? I start with your quiet patients.

How the free project works

Two pieces, both free. First a page matched to one of your live ads, run for a month, with bookings before and after. Then one campaign to patients who went quiet, every word approved by you. All I ask is to share the results.

I'm Ethan Wolk. I build every page and campaign myself.

  • After that, a flat monthly fee, month to month
  • You approve every message template

Front desk alert

New lead, Botox $10 a unit

Name and number saved. Follow-up text in 15 min if they don't pick a time.

Sample spa and messages

See it work

What your patient sees.

The lead sees your Botox ad and taps Book now.

Step 1 of 11

Tap the glowing spot to try it

Speed to lead

Someone taps your Botox ad.

43%

of med spa bookings are never rebooked.

Zenoti 2026 medspa benchmark

54%

of new aesthetics clients don't return within 90 days.

CorralData H1 2026 median (45.8% return), via Aesthetix

Published industry data, not results from any one spa.

Where revenue slips away

Three places your patients slip away. I work on all three.

01

Retention

The first visit that never becomes a second. Regulars who quietly come less often. Every text comes from your spa's name and number, not one injector's phone.

37%of first rebooks get cancelled. After two rebooks it's 4%.Source: Zenoti 2026 Benchmark, medspa edition

What I do about it
  • Rebook timing for each treatment
  • A reactivation campaign every month
  • A review ask to every patient
02

Booking and show rate

The no-show hour. A front desk that can't chase anyone between patients.

68% to 79%attendance in clinical trials once text reminders were added.Source: Cochrane review of 7 randomized trials

What I do about it
  • Confirmations, reminders and a morning check-in
  • Prep notes for each treatment
  • Add-on offers by text
03

Speed to lead

The call at 7pm nobody can take. The DM at 10pm you answer yourself. The ad click that lands on your homepage.

7xmore likely to become a real lead when someone replies within an hour.Source: Harvard Business Review, 1.25 million leads, across industries

What I do about it
  • A text back when a call rings out, from your spa's number
  • Offer pages matched to each ad
  • Follow-up for leads who don't book

Before and after

The same patients. A different outcome.

MomentToday, at most spasWith me
Missed call after hoursRings out to voicemailText from your front desk in under a minute
12 weeks after first BotoxNothingA text from your spa with open times with their provider
Patient quiet for 6 monthsNothingA text with three open times, then an email, then a one-minute quiz
Click on a $10 Botox adLands on the homepageLands on the $10 offer. Three taps from the ad to a booked time.
Two more moments
Lead doesn't bookForgottenA friendly follow-up 15 minutes later
Day before the visitOne generic reminderReminder, prep notes and an add-on offer

How I work

I start with real work, not a pitch.

  1. 1

    Two free pieces of work

    An offer page for one of your live ads first, then one campaign to patients who went quiet.

    What it takes from you

    A 20-minute call first. Then about 10 minutes from you: a screenshot of your ad's last 7 days of clicks and bookings, no login needed. I record that week as the baseline, you see a first draft within 2 business days, edits come back within 1, and it goes live the business day after you approve. Then the page runs for one month.

  2. 2

    Your audit results

    While the free work runs, I look at your spa the way a patient does.

    What you get from the audit

    Where you're most likely losing revenue from the leads and patients you already have, ranked from what I observed: screenshots, timings, tap counts. Plus the free work's results.

  3. 3

    A call on whether we fit

    We go over the results together and tell you plainly if it fits.

    What happens after the call

    If the program fits, I show you how it works. If it doesn't fit yet, I tell you that plainly. Either way you keep the page or campaign and the findings.

Nothing gets installed in your software.

Everything I build runs on my side and points at your booking page. Stop any time and I switch it off. Your systems stay exactly as they were.

Look

I go through what you run today.

Your booking software, phone setup and the messages you send now, to find where patients slip through.

Tighten

I fix what already works.

A review ask that goes out a week late can go out the same day, from the provider who treated them.

Switch on

I use what you already pay for.

Your booking software can send rebook reminders. Most spas never turn it on.

Build

I write what's missing.

If nothing texts a caller after a missed call, I set that up on my side, pointed at your booking page.

How I handle patient data

Careful by default.

Consent first

Marketing texts go only to patients who agreed to them. Everyone else gets email.

Your patient data

The free offer page needs no patient list. A reactivation campaign uses only the contacts you choose to share, and texts go only to patients who opted in.

Stop means stop

Any reply like STOP or “no more texts” is honored at once.

No health details in DMs

Instagram messages carry contact details and interest only.

How replies stay on your script

Your facts only

Replies quote only the prices, prep notes and claims you approved.

Medical questions go to people

Anything clinical is handed to your provider, never answered by software.

What you get each month

A monthly report in plain English, not a login.

Who came back, who didn't, and what I'd do next. Lumen Aesthetics is a sample spa; the numbers are sample data.

Every text, reply and booking is in there if you want the detail.

Monthly report · Sample spa

Booked back this month

26
Wk 1
Wk 2
Wk 3
Wk 4

Rebook radar: 23 patients due for a return visit

This week · 6
Next week · 9
In 2 weeks · 8
OverviewResultsInboxRebook radarCampaignsApprovalsOffer pagesReviewsMonthly report

Quiet patients texted

212

Booked back

26

Due for a return visit

23

Reviews asked

61
Tue

Patient back after 14 quiet weeks

Booked Botox with Dana, Thu 2:30 PM
Needs you

A reply with a medical question

Handed to Dana, not answered by software

Sample data

Questions

What owners ask first.

What do I sign, and when can I walk away?

Signing costs nothing, and you can walk away on the results call owing nothing. You approve every message before it goes out, and you can stop any time. I walk through the paperwork on the call.

We don't run ads. Is this for us?

Yes. I start with the reactivation campaign to your quiet patients, every word approved by you. The offer page is only for spas with a live ad.

Is this another software subscription?

No. It's me doing the work, not a login. I run the texts, offer pages and campaigns on my side, pointed at the booking page you already use. Nothing gets installed in your software. I report monthly. You approve every message.

Will patients know it's automated?

Messages sign as your spa and use the patient's name, the treatment and what they said. In Instagram DMs I say up front that it's automated. Your team sees every conversation and can step in anytime.

We already send reminders. Do we pay for that twice?

No. At kickoff I go through everything you run today. If it works, I leave it. If it's close, I tune it. If it's missing, I build it.

What does it cost?

A flat monthly fee, month to month. I give you the number on the call, with what I've found for your spa.

We already use Podium, Weave or Zenoti. Is this a replacement?

No. I start from what you run today and only build what's missing. I'll tell you plainly what I can and can't connect to once I see your setup.

We have an ad agency. Does that conflict?

No. You keep your ad accounts and your pixel. I only change where the ad lands.

How fast does it go live?

Offer pages and email: a first draft within 2 business days, live the business day after you approve.

We have one injector. Is this for us?

Tell me your setup on the call. If it isn't worth it for you yet, I'll say so.

Book a call

Find out what's slipping through at your spa.

Your ad page, then one campaign, both free. On a 20-minute call I'll tell you if it's worth doing.